A business is a team effort. You have to have the right people, in the right jobs, for things to run well. Like a baseball team made up of only pitchers and hitters, it doesn’t matter how great of pitchers and hitters you have, who is catching, playing the bases and the outfield? Do you have the right people working on your business? Really, think about it.
Many small businesses start with one person, or a small group of people, taking on whatever needs to be done. This can work, as long as you are aware of wheat your limitations are. If you have 5 people that all have the same strengths and weaknesses, who is going to fill in the gaps? If you are growth minded, or looking at longevity of your business, you need to either make a strong effort to learn the skills to fill in the gaps, or hire someone specifically to take on those roles.
When hiring a new person, or contracting with someone to outsource (accountant, lawyer, payroll, etc), the most important part is trust. You are putting a piece of your existence in their hands. Make sure that you trust who you are working with. Make sure that they have the skills that you need. Take the time to get to know a new hire, to be sure that they will fit in well with the team that you have. Not everyone will fit into the unique puzzle that is your company. Be open-minded, too. Just because you don’t know how to do something, or find it difficult to learn, does not mean that another person finds it as difficult. That’s why you are hiring, right? Because you can’t do everything.
Don’t be afraid to delegate. Yes, you can try to do everything, but that only will take you so far. Multi-tasking is good, but not at the expense of burning your energy so fast that you can’t keep up.
When hiring, don’t just slap up an ad on a free site, and hope for the best. Make a plan. What are you looking for them to do? Make a list of who is currently doing what, including yourself, and see what is falling through the cracks. What is really too much for your current team? Is having your payroll and money person also handling the calls, orders and sales too much? If you are out with customers all day, who is answering the calls, emails and doing the scheduling? Who is finding new business?
After you know what you are looking for, think about the type of person you want to hire. Are they the type of person that will be looking at free sites to find a job? What kind of things do you require? Certifications? Training? A degree? Places that do those types of training often have a job placement office, where they can help match qualified candidates with businesses.
Lastly, be thorough. If you hire the first person that walks through the door, what if the perfect person came through second, but you didn’t talk to them? Take the time to schedule several interviews. If you still think the first person was the best candidate, then by all means, call them right away. But don’t make a gut decision without weighing all of your options.